From Leonardo da Vinci sketching humanoid robots to the introduction by General Motors in the early Sixties of Unimate, the world’s first industrial robot, the vision of robotics has evolved immensely over the years.
Today, we have entered a period where robotics continues to expand across our everyday lives. From single-purpose automated vacuums running by themselves in our homes to financial automation software that predicts risk and takes appropriate actions based on a defined framework, robotics is making our lives better by automating the low-value, menial tasks so we can spend our time focused on high value-added tasks.
Efficiently making finance processes effective
The concept of robotic process automation (RPA) becomes even more intriguing as we consider it in the context of the finance function, specifically the record to report (R2R) process for providing strategic, financial and operational feedback for insights into business performance.
Over recent years the buzz around this topic has grown louder and louder across the finance industry, as the fear of having to potentially re-state financials continues to rise. But what is RPA, how does it affect the financial close process and how are other companies currently utilising RPA to transform their financial close?
Simply put, basic RPA automates menial and straightforward manual tasks, freeing finance staff to focus on becoming strategic accountants that drive the business forward. However, although a basic RPA approach can increase your efficiencies by reducing these simplistic, manual tasks, it is not a sufficient approach to support an end goal of ensuring the integrity of the period end numbers. What is needed to drive strategic change is an approach that not only increases efficiencies, but also effectiveness.
Risk Intelligent Robotic Process Automation
Taking RPA one step further, Trintech has defined Risk Intelligent RPA (RI-RPA) as using RPA within a defined risk-based, risk-intelligent framework that automatically enforces business rules. RI-RPA looks to optimise the process, so that users can go beyond balancing the workload and eliminating manual work, to analysing the data and applying creative intelligence to tasks such as problem solving and evolving the business.
This not only delivers improved value to the business, but is also the type of high value work most likely to attract and retain high quality people. This ensures that your team members are alerted to and focused upon high risk activities.
For example, in terms of reconciliations, a key function in the financial close process, we tend to spend most of our time simply gathering data before we can even begin to think about reconciling it. Once the data is finally in the right format, most of our time is then spent manually going through the matching process, rather than spending that time focused on the areas that are most critical to us. RI-RPA ensures we spend the majority of our time in the world of exceptions.
Our priority is to focus on identifying core issues, as to the reasons for the exceptions, and identifying potential initiatives to improve the process so these exceptions decrease over time. By inputting it through an RI-RPA workflow, you can also push the exceptions through discovery, research and resolution, bringing it back to a single view where all financial statements are being reconciled. This leads to a focus on what is important, rather than just simply providing data.
Furthermore, with RI-RPA, an effective controls framework underpins the whole financial process and, by unifying all key control components together, it enables a clear audit trail for compliance initiatives. To drive further efficiencies, RI-RPA can be utilised not only to lower costs and reduce errors, but also to improve compliance by inspecting, automating and triggering remediation. This provides companies with a way to achieve better financial governance overall.
Below are some real-life examples of ways that robotics is transforming finance functions around the world and how companies have benefited from moving processes in the direction of RI-RPA:
- Example 1: Customer: US$30bn-plus sports equipment company
An enterprise-class customer enabled automation of risk-based schedule changes, which replaced a very time-consuming, manual process. These changes are now able to be applied monthly rather than annually, increasing the overall efficiency by reducing the frequency of reconciliation of lower-risk accounts.
- Example 2: Customer: US$20bn-plus pharmaceutical company
Another enterprise-class customer implemented dynamic rules to identify low-risk accounts and simply auto certify/eliminate them from the month-end process. This has optimised the process so that users only perform high-risk/high-value activities.
What is most exciting about these examples is that they point to the beginning of companies realising the many benefits of RI-RPA. By leveraging technology coupled with a RI-RPA approach, you can effectively manage the entire financial close process in one place, with a single view of all relevant controls.
With this increased standardisation, you can start to establish metrics that are comparable across your business, whether by corporate entity, location or shared services, enabling you to benchmark and gain insights on key actions to take. Whether you have automated some or all of your processes, it is evident that robotics, most specifically RI-RPA, will drive positive change across your organisation.
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