SynApps Launches Tool to Manage ECM Audit Trails

Enterprise content management (ECM) specialist SynApps Solutions has launched ConXAudit, an indexing tool to transform growing ECM audit trails into highly indexed forms that are easier to work with.

The company adds that ConXAudit addresses a big issue that many ECM users struggle with: audit trail build-up. Enterprise ECM suites have a built-in audit trail feature which is useful for quality control and compliance – but the trail builds as more use is made of the system, leading to a database of potentially millions of rows.

A database that large is inherently difficult to navigate and interrogate, removing the value of an audit trail, plus it acts as a major brake on the overall performance of the ECM itself.

ConXAudit addresses both problems but also makes the audit trail into a useful source of management information by opening up the data for reporting and key performance indicator (KPI) purposes via a highly graphical, easy-to-use interface and powerful statistical analysis and graphing tools.

“Customers tell us that by turning to ConXAudit they are finding a difficult-to-use feature of their ECMs, the audit database, is becoming a truly mission-critical, useful business tool,” said Mark Winstone, sales and marketing director at SynApps.

“One of the first customers of ConXAudit is a major transport entity, which has turned an audit database with 65m rows in it into a useful management dashboard after years of problems.”

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