Clear2Pay, the payment solutions for financial institutions specialist, said that Banco de Crédito e Inversiones’ (BCI) payment hub has gone live based on Clear2Pay’s open payment framework. The first phase, which focuses on domestic payments, has successfully delivered a unified payment experience for over 60,000 business customers of the Chilean bank.
Business customers have so far reacted positively to improved levels of service and cash management, more relevant payments data and a higher degree of self-service. In a second phase, the open payment framework (OPF) will be extended to unify all types of payments into a single, coherent, highly scalable and robust payment platform.
“We chose Clear2Pay and their OPF technology because we needed a flexible and open, yet proven payment platform, which would be a key component in building value-add payments and treasury services to our vast base of business customers,” said Eduardo Paulsen, manager electronic banking and cash management at BCI.
“The benefits of that choice have already become apparent after the first phase of migrating mass payments. Our operational and commercial staff benefits from improved payments and thus a greater ability to provide a better customer service level. It also offers our end users greater self-service capabilities through our BciEXPRESS Cash Management platform.
“Finally, we now experience the strategic advantage of being able to base our product innovation in one authentic payment platform instead of running heavy integration projects with our legacy systems.”
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