SunGard: Regulation Burden Crimps Growth for Financial Services Firms

Regulatory change is second only to market volatility as an executive issue for financial services firms, a survey issued by SunGard suggests.

Entitled ‘The Regulatory Pressure Cooker: Assessing Regulatory Stress in the Financial Services Sector’, the survey, commissioned by SunGard and conducted by Longitude Research in late 2013, polled 400 senior financial services executives worldwide.

‘With many new regulations taking effect during the course of 2014, in some cases [regulation] is even considered the number one strategic risk,’ comments SunGard. Senior executives are now concerned that regulatory change is distracting attention from core business activities and potentially hindering companies’ ability to grow.

Adapting to new regulations is also causing financial services firms to rethink their approach to compliance and restructure their organisations accordingly. Many, however, still do not feel ready for the changes taking effect this year.

Key findings of the survey include:

  • The pressure of dealing with change has expanded beyond compliance departments into the C-suite. One in two respondents warns that dealing with regulatory change has impacted shareholder returns and the ability to invest for the future.
  • Almost half of respondents describe themselves as ‘highly stressed’ by the current pressure of regulatory change, with little prospect of imminent improvement.
  • The broad nature of regulatory change is driving a more cross-functional response within businesses. Best-in-class institutions are breaking through silos, allowing for a more efficient response to the issue.

Despite ongoing efforts, readiness levels remain relatively low:

  • Only one in two companies say they are highly ready for the regulatory changes that they must confront throughout 2014 and 2015.
  • Financial services firms plan to continue investing heavily in technology, people and processes over the next two years to cope with regulatory change.

Firms are starting to move beyond checking the box:

  • While recognising the benefits of a culture change to compliance, 40% of respondents are finding it challenging to move beyond a checking the box approach.
  • Despite concerns that the degree of regulatory change is overblown, most firms responded in the survey that they accept the need for change and are moving along with their responses to new regulations.

“The definition of what regulators are becoming concerned about is broadening to include areas such as operational risk, adding extra strain to the financial services industry,” said Jeffrey Wallis, managing partner and president of SunGard Consulting Services.

“Our survey demonstrates that executives at the highest levels are struggling to marry ensuring regulatory readiness with maintaining a focus on day-to-day operations. In our work with firms on regulatory compliance, we see the most success when a business takes a combined approach to the twin challenges of growth and compliance.”

A copy of the report is available here.

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