Dutch bank and insurance group SNS REAAL has implemented INFORM GMbH’s RiskShield fraud prevention and detection service for its three banking brand labels: SNS Bank, ASN Bank and RegioBank. SNS REAAL will be using RiskShield to monitor all financial transactions, online banking sessions, and web anomalies to protect banking activities and online channel services.
Due to increasing complexity of cybercrime attacks at internet banking services and online merchants, SNS REAAL decided to upgrade its fraud prevention technology. SNS REAAL was looking to monitor customer behaviour within its direct channels, such as internet, mobile banking, online merchant payments, automated teller machines (ATMs) and any customer requests received online or through its shops (address changes, credit limits, new passwords request, etc.). After an extensive evaluation of several fraud detection solutions, SNS REAAL settled on RiskShield.
“RiskShield’s combination of monitoring technologies helps us to differentiate customer behaviour from malware and infected browsers, like man-in-the-browser and man-in-the-middle attacks”, said Marinus Bier, architect at SNS Bank. “We can now connect the dots and link customer profiles, financial transactions, login and session activities to detect any suspicious behaviour in real-time.”
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