Mobile Payments Gaining Acceptance for Business Travel

Mobile payment technology is ‘slowly but steadily’ becoming part of managed business travel programmes, being used by 12% of companies against 3% in 2011, according to a study by travel payment specialist AirPlus International.

According to the company’s travel management survey, an additional 5% of companies confirm that they plan to introduce mobile payment solutions into their corporate travel programmes within the next year.

Although 62% of travel managers globally see no advantage in the use of mobile payment technology, the one in three that do cite the simplification of travel expense accounting, more details on travel expense reports, better policy compliance monitoring and easier card management for the travel manager.

The differences in usage are marked geographically, with 29% of Indian travel managers and 25% of Australian travel managers saying their travellers use the technology. By contrast only 14% of US and 9% of UK companies are using mobile payment technology for corporate purposes.

A total of 44% of Australian travel managers said that usage simplified travel expense accounting in comparison to 19% globally, and 41% said such a solution gave them more detail on travel expense reports compared with 13% globally.

AirPlus UK managing director, Yael Klein, said: “While the common consensus among both experts and users is that mobile payment technology is here to stay, how soon it will be implemented depends on two competing elements.


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