Infosys Finacle Partners Zimbabwe’s Tetrad Investment Bank

Zimbabwe’s Tetrad Investment Bank has chosen Infosys Finacle as its technology partner. The bank said that Finacle will power its core banking, wealth management, customer relationship management (CRM), online banking, mobile banking and alerts capabilities in “its evolution from a merchant bank to a top-tier commercial bank in the region.”

The suite of solutions will enable Tetrad to automate banking operations, expand reach through multiple new channels and launch targeted offerings to retail customers. It will also help the bank scale its services to meet the needs of its growing retail customer base, while

seamlessly interfacing with existing applications in the bank to ensure no loss of business continuity.

The bank’s manual processes will be optimised by the straight through-processing capabilities (STP) of the solution. It will also enable scalability to meet future growth in customers, transactions and accounts

“As one of the last merchant banks in Zimbabwe, we are now in the process of converting to a commercial bank,” said Tineyi Mawocha, managing director, Tetrad Investment Bank. “We are pleased to have Infosys Finacle as our partner for enabling our banking system. We are confident that this partnership will help us provide convenient and innovative solutions to our customers as well as widen our product range.”

Venkatramana Gosavi, regional head, growth markets, Infosys Finacle, added: “Tetrad is our first core banking customer in Zimbabwe and we are committed to supporting the bank’s transition to a full services commercial entity to deliver value to its customers.”

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