ZUNO Bank to Use FICO Cloud-based Decision Management Solution

Technology group FICO, formerly Fair Isaac, said that ZUNO Bank has implemented FICO Capstone Decision Accelerator in a private cloud for its online lending business. Hosted in ZUNO´s data centre, the multi-tenant solution provides rapid, country-specific assessments of customer value and risk for unsecured lending in Slovakia and the Czech Republic, and can be configured for the next product or country.

ZUNO Bank is owned by Austria’s Raiffeisen Bank International and is a major operator in the Central and Eastern Europe (CEE) region. The solution allows ZUNO Bank to:

  • Generate automated decisions on credit requests in short periods of time when compared with the standard one or two days for manual underwriting.
  • Automate decisions on deposits, personal loans, refinancing, contactless credit cards and overdrafts via internet banking and make these decisions in response to changing market conditions.
  • Detect and prevent a high quantity of fraud attacks and reduce fraud losses.

“Our aim is to become the primary bank of choice for our customers, offering deposits as well as personal loans, refinancing, contactless credit card and overdraft via internet banking,” said Petro Merkulov, head of risk management at ZUNO.

“Excellent service is crucial for us, so the ability to generate automated decisions on credit requests in short period of time, compared with the standard one or two days for manual underwriting will make a big impact on our ability to achieve our goal.”

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