Bill.com, a bill payment, invoicing and cash management solutions company, has expanded its customer service support options, further enhancing its user experience. Bill.com customer support now includes extended live chat hours, the ability for customers to search an index of troubleshooting questions and subscribe to updated answers, and receive anytime access to account support history.
“We value customer input that enables us to make our product, service and company better every single day,” said René Lacerte, chief executive officer (CEO) of Bill.com. “In the same way that our solution enables seamless collaboration, we as a company are making information and assistance more accessible than ever for our most important payee: our customers. Bill.com’s new customer service offerings are an integral part of our mission in helping business owners stay efficient and productive.”
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