To help financial services organisations deliver more personalised services and offerings via direct and mobile channels, Oracle Financial Services has introduced Oracle Flexcube solutions for multi-channel banking.
Oracle Flexcube Multi-channel Solution, with new versions of Oracle Flexcube
Direct Banking and Oracle Flexcube Private Banking, enables banks to offer complete portfolio view-based products and services on multiple direct channels, including mobile devices. Banks can introduce personalised offerings while reducing customer acquisition costs by offering a comprehensive range of products through a one-stop portal.
Using Oracle Flexcube Multi-channel Solution, banks can seamlessly and rapidly transition customers of all sizes – including individual investors, small-to-medium size enterprises (SMEs) and large corporate organisations – from transaction-based primary banking services to advanced customer portfolio tracking and investment consulting, to full-scale wealth management, leveraging all channels including mobile phones, smart phones, PCs and tablets.
“Device support for banking transactions is key to enhancing customer experience. Banks have traditionally addressed this on a need basis and have been constrained by technology to standardise offerings on devices. With Oracle Flexcube Multi-channel Solution, banks can consolidate their device offering portfolio and service customers regardless of the device used to originate transactions,” said Chet Kamat, managing director and chief executive officer (CEO), Oracle Financial Services Software. “The Flexcube Multi-channel Solution is flexible enough to integrate with the bank’s existing core banking solutions. Its robust architecture enables partners to leverage this framework to build products that differentiate the bank in the industry.”
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