ACI Worldwide, a payment systems provider, has partnered with US Financial Services Group (USFSG) to offer consultancy services to ACI’s retail customers to help them reduce the costs involved in accepting card payments. The partnership will enable USFSG to deliver tailored services and consultancy to ACI’s customers and, in turn, will have a deeper knowledge of ACI’s technology when giving recommendations to other clients about how to manage their payments processing expenses.
The consultancy services look at all areas of a retailers payment systems to identify any possible areas for improvements, such as errors in billing, contracts, interchange downgrades caused by incorrect point of sale settings, unneeded services being billed, or incorrect employee procedures. USFSG experts have already helped deliver almost $100 million in cost savings to merchants.
Louis Blatt, senior vice president (SVP) strategic planning and marketing at ACI Worldwide, said: “Interchange fees account for most of the payment acceptance costs so it is essential that systems and processes are as efficient as possible to minimise costs. This partnership will enable us to work with our customers to deliver a positive impact on their overall cost per transaction. USFSG has a long history in the complex world of interchange and payment processing, and I am pleased that we work with them to deliver additional services to our customers.”
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