Pizza Hut Franchisee Reduces Payroll Fraud with Biometrics

Pizza Hut franchisee Rage has rolled out DigitalPersona U.are.U Fingerprint Biometrics in 118 Pizza Hut locations throughout the east coast in South Carolina, North Carolina, Kentucky, Tennessee and Virginia to reduce employee theft. By deploying fingerprint biometrics as a part of their Speedline point-of-sale (POS) systems, the Pizza Hut restaurants have improved employee accountability, reduced unauthorised discounts and decreased payroll fraud.

Prior to installing DigitalPersona U.are.U Fingerprint Readers, Rage’s Pizza Hut store managers used simple ID numbers to authorise discounts, overrides and voids. Employees also had their own ID numbers to clock in and out of the payroll system. Because managers are often required to handle multiple requests at the same time, they would share authorisation credentials with employees to prevent delays in customer service. Unfortunately, this practice frequently led to fraudulent discounts, causing cash register shrink. Furthermore, some employees were also buddy-punching, clocking in co-workers who weren’t actually working.

To address these issues, Rage deployed DigitalPersona fingerprint biometrics at their Pizza Hut locations, eliminating the use of ID codes and accurately tying managers and cashiers to their actions.

“DigitalPersona U.are.U Fingerprint Readers have provided us with a fast and simple way to reduce inventory shrink and eliminate payroll fraud,” said David Logsdon, director of management information systems (MIS) at Rage. “This has led to improved revenues across all of our locations.”


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