Jordan-based Housing Bank for Trade and Finance (HBTF) has selected Finacle core banking solution to power the bank’s innovation and customer experience-led growth agenda. The bank will roll out Finacle across its 112 home country branches, delivering straight-through processing (STP) and support for multi-channel and multi-currency transactions.
Built on new generation technology, Finacle will enable HBTF to stay ahead of emerging customer demands with greater agility. The bank can accelerate innovation through the launch of personalised offerings, bundled products and enriched segment-specific portfolios. The unified 360-degree view of customers that Finacle will bring to the bank’s relationship managers will help to institutionalise its retail and corporate client relationships and enhance its service experience.
HBTF chairman, Dr Michel Marto, said: “Over the years, our customers’ goodwill has been a key driver of our leadership position in the market. To sustain this advantage, we need a robust technology infrastructure to relentlessly drive our product innovation and banking experience to greater heights. We selected Finacle for its rich functionality, proven flexibility and unmatched delivery track record. We are confident that this partnership with Finacle will enable us to delight and grow our customer base.”
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