A new report from Aite Group examines the future of the merchant acquiring industry as viewed by those in the space. Based on May 2011 Aite Group surveys of 20 senior-level acquiring-industry stakeholders, the report explores select issues and trends facing the industry, including legislative changes, the rise of mobile payments, and EMV adoption in the US. It also presents survey participants’ ratings of the top 10 acquirers and leading four card networks.
The merchant acquiring industry is on the rebound. Many merchant acquirers have seen an increase in their volume over the past year, and are trying to determine the direction the industry will take in order to competitively position themselves in the years to come. While respondents believe that mobile payments will strongly impact the industry, allowing it to capture new transactions and sign new merchants, winning solutions have yet to be identified.
“Among industry participants, 80% agree that mobile point-of-sale solutions will dramatically increase the number of businesses accepting cards over the next three to five years,” said Adil Moussa, senior analyst with Aite Group and co-author of this report. “Despite this, the overall industry does not expect the number of ‘legitimate’ merchants to flourish, nor mobile POS devices to be sold en masse.”
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