Inetco Systems, an expert in transaction monitoring for the credit card processing, ATM and banking industries, has released Inetco Insight 4.7. This release marks Inetco’s readiness to extend its business transaction management solutions beyond high volume payment processing environments by simplifying integration with leading network and application monitoring consoles.
Insight 4.7 makes it possible to integrate detailed transaction intelligence within ATM monitoring solutions such as NCR Gasper Vantage and NCR APTRA Vision, providing users with a powerful, holistic view into the performance of their entire ATM network infrastructures. Customers using Gasper Vantage or APTRA Vision can now monitor key performance indicators to proactively identify network outages, payment switch delays or individual ATM performance issues before impacting transaction completion times and approval rates.
“The transaction intelligence gathered by the Inetco Insight platform enriches existing ATM monitoring tools by highlighting performance information that has previously been invisible to many banking and independent ATM deployers,” said Robert Johnston, marketing director of ATM Software at NCR. “Aligned with APTRA Vision and Gasper Vantage applications, financial institutions can gain meaningful business intelligence from their assisted- and self-service channels by combining business and operational data automatically – a correlation that previously would have had to be carried out manually.”
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