MCB Bank Sri Lanka (MCB), a retail and corporate bank in Sri Lanka, has implemented SunGard’s Ambit Online Banking solution to help it offer a secure and convenient channel for 24/7 banking services. SunGard’s solution will help MCB become a well-managed bank by enhancing its client service and reducing operational costs.
Ambit Online Banking gives MCB a secure online banking service that is able to facilitate a comprehensive set of transactions and offer more convenience to the bank’s retail and corporate customers. The solution can help increase the reach of the bank beyond the limitations of its standard banking hours and geographical presence. It also helps MCB to retain existing customers and attract new business by improving customer satisfaction across online channels. Using the internet banking channel effectively, will help the bank increase operational efficiencies and reduce transaction costs.
Muhammad Azam Naeem, vice president of operations and IT at MCB, said: “The deployment of SunGard’s Ambit Online Banking solution is a major milestone for MCB Bank. Our customers are tech-savvy and with the launch of this new service, we are expecting to attract more such customers. MCB Bank Sri Lanka is committed to the highest standards of customer service, and to leveraging leading technology to better service our customers and make banking with us an enriching experience. We appreciate SunGard’s support in implementing this solution to our timelines.”
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