Hatton National Bank (HNB) has implemented Finacle universal banking solution across HNB’s operations in Sri Lanka. Infosys, with local partner MillenniumESP, has installed Finacle core banking, treasury and consumer e-banking solutions across 191 customer centres of the bank. HNB now operates its entire banking operations on Finacle to support over 2.8 million customers.
HNB management decided to take a technology-led transformation route to make the bank more agile, flexible, and scalable to achieve its business objectives. In 2007, HNB decided to move to Finacle and the core banking replacement project was successfully completed in eleven months.
R Theagarajah, managing director and chief executive officer (CEO), HNB, said: “Advanced core banking technology is vital to achieving our business growth objectives and improve customer service. We selected Finacle for its global leadership, committed investment in research and development in core banking and unmatched delivery track record. Finacle has provided higher scalability and flexibility to service our diversified retail, institutional and corporate clientele. Our new back office platform provides greater agility by consolidating disparate systems and reduced turnaround times, enables innovation to launch new offerings, and empowers staff to radically improve our customer service.”
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