Westpac Group Transforms Online Banking with Fiserv

The Westpac Group, headquartered in Sydney, Australia, has selected online consumer, business banking and corporate services from Fiserv to power the bank’s online transformation programme.

With the digital transformation of financial services well underway, Westpac will bring increasingly more sophisticated online services and tools to its consumer and business customers. A Fiserv client since 1990, Westpac has chosen Corillian Online and Voyager banking solutions from Fiserv to serve retail banking customers, small and medium-sized businesses, and corporate customers across its unique brands (Westpac RBB, St George and Bank SA). The Westpac Group is the second largest bank in Australia by market capitalisation.

“The Westpac Group intends to provide online banking services that are as unique as our customers,” said Bob McKinnon, group executive technology, The Westpac Group. “Today we serve more than two million active online customers and expect this channel to continue to grow. To meet these needs across all customers, we have found a visionary yet proven financial application partner with the best-in-class platform. Fiserv will be a strategic partner as we lay the foundation for the future needs of our multi-branded online banking solution.”

The Westpac Group selected Fiserv based on its consistent product leadership in the delivery of customer-centric internet banking services, and its role driving the digital transformation of banking. Fiserv will establish a technology ‘centre of excellence’ in Sydney that will house senior strategists and developers to enable continued growth in the region, and to support the online initiative.


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