AMT Coffee has completed a national rollout of contactless payment systems using Barclaycard technology. The unveiling of the new AMT Coffee bar in Marylebone, London’s fastest growing rail station, by Adrian Shooter, managing director of Chiltern Railways, marks the 65th branch to adopt contactless – a payments system that will allow customers to purchase goods quicker.
A trial of contactless saw almost a thousand customers use contactless cards within a few weeks. Previously the length of time card transactions took deterred AMT Coffee from accepting cards at its bars located in airports and rail stations nationwide, however, the speed of contactless persuaded the customer-driven coffee company to implement card payments at all of its outlets. AMT Coffee also recognised that the costs associated with handling small change transactions easily outweighed the small transaction fees charged by Barclaycard.
Jon Hassall, chief operating officer at AMT Coffee, said: “Before April this year, none of our branches accepted debit or credit cards but the speed of contactless persuaded us it was a must have for a coffee retailer in busy railway stations. We recognise the importance of a flawless customer experience for today’s busy commuter. Contactless is an important part of the future of payments and AMT Coffee is committed to embracing it.”
Contactless allows customers to make purchases of £15 or less, without the need to enter a PIN or enter their card into a payment terminal. Once the card has been held over the contactless terminal, the transaction uses a secure network to automatically add the purchase to the customer’s credit card bill or debit it from their current account.
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