Restoration Hardware Expands Use of GT Nexus

Restoration Hardware, a specialty retailer of hardware, furniture, lighting, textiles, and related merchandise, is expanding the capabilities of its web-based logistics management technology platform to automate a full spectrum of import operations. GT Nexus has served as the retailer’s global logistics management system for the past three years. The additional capabilities allow the retailer to automate, standardise and monitor supply chain activities from issuing purchase orders, through production, logistics and delivery, to final supplier payment.

The platform connects internal departments with suppliers, 3PLs, carriers, brokers, transload facilities, sourcing agents and financial systems to a common, secure information hub ‘in the cloud’, via the web. All supply chain data and documents are standardised, creating a single version of supply chain truth, which then powers business applications and interacts with other internal systems at Restoration Hardware.

“The value of connecting our suppliers and supply chain partners into a single, neutral platform and injecting an information standard to our import operations is huge,” said Glenn Berger, vice president, transportation at Restoration Hardware. “It has become clear to us that we needed to find an alternative to traditional software in order to recognise our vision. GT Nexus is the ideal solution because it was specifically designed to automate processes between companies and trade partners.

“This platform is a strategic investment that will support our global sourcing strategy,” added Berger. “We believe strongly in cloud computing because it gives us superior economics and faster time to value. We also recognise such a platform and industry community would be very difficult and expensive to replicate with traditional software.”


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