Folksam has selected Pegasystems’ SmartBPM solution to drive change throughout its claims operation. The first project will focus on household insurance, and is designed to significantly improve the customer experience by simplifying the claims process. This project will also streamline operations across the company’s five major claims centres throughout Sweden.
A report by broking group Marsh examines the repercussions from the administration of the South Korean company, which filed for bankruptcy protection at the end of August.
Global research by C2FO suggests that smaller businesses are less concerned with the repercussions of Brexit and the upcoming US presidential election.
A squeeze on skilled talent means it now takes an average of seven weeks to fill open permanent roles in finance in the UK according to new research from financial services recruitment firm Robert Half.
Early-stage merger and acquisition deals in Asia-Pacific show nearly 10% year-on-year growth in recent months.