MB Vietnam, a southeast Asian commercial bank, is using BMC Software to optimise its core banking application and meet rapidly changing business demands. After years of rapid growth, MB Vietnam, formerly known as the Military Bank of Vietnam, found a pressing need to update its core banking IT system, T24 from Temenos, which acts as the nerve centre for the bank’s business.
BMC’s consultation led to significant performance improvements, resulting in a faster IT system and less downtime. Two days after purchasing the BMC Capacity Management solution, MB Vietnam was able to detect and prevent the failure of an important banking application and resolve the incident before it became a problem.
“BMC Professional Services helped us identify current issues in our system while also looking ahead to project future server capacity needs,” said Hoang Van Kien, the chief information officer (CIO) at MB Vietnam. “BMC Software’s experience and insight into the banking and finance business has helped us more quickly troubleshoot problems and proactively resolve performance issues, dramatically improving our customer service.”
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