Zambia National Commercial Bank (Zanaco) has chosen FinnOne from Nucleus Software to technologically power the operations, credit, and collection division across all branches for the lending and leasing operations. Four modules of FinnOne – corporate customer acquisition system (CAS), retail customer acquisition system (CAS), loan management system (LMS), and collections – will be implemented at the bank’s data centre for access to all branches of the bank.
FinnOne will help Zanaco automate application processes and create a differentiated customer experience through unique offerings like online application processing and credit scoring. Selected after a rigorous selection process of the various system proposals and vendors, FinnOne was chosen for its product features such as the ability to lower turnaround time of operations, flexibility, scalability and capacity to integrate with the banks’ numerous systems.
Pieter Van Barneveld, executive director of risk at Zanaco, said: “We were looking for a credible product that has gained acceptance across the globe and in the African market and which will help us make our retail and corporate lending/leasing process efficient and fast. FinnOne’s proven track record with several leading banks in Africa and worldwide was key determinant for us in selecting FinnOne.”
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