North Dallas Bank & Trust has chosen Postilion to provide an integrated, multichannel solution supporting all of the bank’s self-service and electronic funds transfer (EFT) channels on a single platform.
North Dallas Bank has previously deployed Postilion voice banking and will upgrade its heritage solutions for retail Internet banking and business Internet banking. In addition, the bank will implement Postilion ATM driving and debit card issuance applications on the Postilion platform, enabling cross-channel integration and a single customer view.
“We are very excited to move to the new solutions and have already received positive feedback on the new look and functionality,” said Greg Niemeyer, executive vice president marketing and operations, North Dallas Bank. “As a community bank with a strong focus on the customer relationship, it is critical for our bank to directly manage those relationships consistently across multiple customer interaction points, regardless of whether that is at the ATM, via the Internet, or through voice banking. Our partnership with Postilion enables us to deliver the latest in technology from a single vendor and maintain the same hometown trust and service our customers have come to expect.”
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