Intercontinental Bank, Nigeria has implemented FinnOne from Nucleus Software. The banking solution has automated the bank’s credit origination process and provided end-to-end solutions for retail and corporate loans.
Selected after a thorough evaluation of the various system proposals, FinnOne has enhanced customer service by automating the credit origination, effectively tracking applications, timely disbursements, faster collections, on time income accruals and swift decision-making.
Adebiyi Olayinka, executive director, Intercontinental Bank, said: “Nucleus Software’s FinnOne was chosen after a rigorous selection process for the automation of our credit process. Implementation at the initial stages was not easy but at the end of the day, the choice of the software in terms of its benefits outweighs the challenges. The bank can now process credit online, improve on credit turn around time, achieve objectivity in credit processing/approval and consequently improve on the quality of its risk assets while also achieving dramatic improvement in customer service delivery. This is in addition to ultimately capturing the credit market.”
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