Lakeside Lodge Automates Membership Payments with Albacs

Lakeside Lodge, a UK leisure complex, has selected Albacs from e-transaction software firm Albany Software to update and streamline its payment processes. The software will improve the management of the health clubs’ new member payments through the collection of direct debits.

Albacs, a Bacs-approved e-payment solution, will eliminate the costly, time-consuming paper-based methods of traditional funds transfer previously used by Lakeside Lodge, such as cheques and cash. Lakeside Lodge will be able to process payments from its members, automatically receiving notifications and any error reports from Bacs.

Jane Hopkins, club secretary of Lakeside Lodge, found Albacs easy to use, which proved an important driver in her decision to purchase the solution from Albany Software. She added: “Previously, we have always offered a standing order scheme to our members but processing cheques and standing orders is always a very time consuming exercise, involving an intense amount of manual labour and added cost implications. We can now expand our customer base without having to worry about incurring extra costs from actioning additional payments.”

Following successful implementation of the new software for the health club payments, Lakeside Lodge plans to roll out the software throughout the rest of the leisure centre, creating fully automated payments for all membership payments.


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