Voxalis has signed an agreement to implement and utilise CTI Group’s ‘SmartRecord IP’ solution. This upgrades the provider’s existing suite of CTI Group’s solutions already being used and allows the company to offer its SME customers an FSA compliant call recording service. Coming in a white-label fashion, the carrier grade call recording platform integrates into Voxalis’ network, is installed remotely and sits on the service provider’s hardware. Voxalis can now offer services to its SME customers requiring high quality IP telephony. Already a user of CTI Group’s integrated package of IP call management software, ‘Empulse’, Voxalis required a more comprehensive solution to supply its customers with call recording and monitoring options on its IP networks inline with FSA regulation. With the onset of regulation next year this capability has become a growing necessity for a wide range of businesses.
A report by broking group Marsh examines the repercussions from the administration of the South Korean company, which filed for bankruptcy protection at the end of August.
Global research by C2FO suggests that smaller businesses are less concerned with the repercussions of Brexit and the upcoming US presidential election.
A squeeze on skilled talent means it now takes an average of seven weeks to fill open permanent roles in finance in the UK according to new research from financial services recruitment firm Robert Half.
Early-stage merger and acquisition deals in Asia-Pacific show nearly 10% year-on-year growth in recent months.