Increasing Use of Electronic Payments and Receipts by US Companies Alters Cash Management Business

Reversing a four-year trend, US companies stopped severing relationships with cash management banks in 2006, according to a new Greenwich Report. Even as rosters of providers stabilized, companies continued to consolidate their business in the hands of one or two key banks with whom they are trying to forge long-term and sustainable cash management relationships. Companies participating in Greenwich Associates’ 2006 US Cash Management Research Study are steadily increasing the share of their total cash management business awarded to lead banks. On average, US companies allocated nearly 60% of the cash management business to their lead provider in 2006, up from just 56% in 2005. Companies cite two trends that are driving them to consolidate their cash management business into deeper relationships with lead banks. As always, a certain proportion say the desire to maintain strong relationships with large credit providers is one motivating factor. But a bigger proportion of companies say that their growing use of electronic payments and receipts is prompting them to direct more business to their top providers.


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