Pegasystems has announced its SmartBPM alternative, Pegasystems’ Customer Process Manager (CPM) framework, to address the uncertainties arising from the acquisition of Siebel by Oracle Corporation. “We know the confusion and uncertainty which can arise when one software vendor acquires another, and we stand ready to quickly address the needs of companies caught in the middle,” said Jay Sherry, VP marketing and BPM solution development. According to Pegasystems, Customer Process Manager has a range of intelligence to tackle customer service challenges, on a platform proven to scale to tens of thousands of concurrent users and tens of millions of daily business operations. The company says that, with packaged capabilities that drive customer interactions based on enterprise intentions and automate and orchestrate service requests across departments and communication channels, Pegasystems’ Customer Process Manager framework supports growth, productivity and compliance needs of enterprises worldwide.
The annual BNP Paribas Cash Management University kicked off on Thursday morning with treasury professionals congregating in Paris from across Europe.
APIs may be a solution to MT940 challenges, says Karen Fagan, treasury operation manager, for British television company, ITV.
Kicking off the first day of the Singapore Fintech Festival, issues with cryptocurrencies were addressed by MIT media labs director, Joi Ito, and panels of technology leaders discussed how they’re using data analytics.
Sibos 2017 day two highlights: Brexit and banking, and why ‘data is the new oil’ in financial services
How nation first politics can impact global financial organisations It’s clear that data and regulation are the two key topics that are ... read more