James Crotty has been appointed to run American Express’s pan-European customer service organisation, which is headquartered in Brighton, UK. In this new role, Crotty will be responsible for all aspects of service delivery for the consumer, commercial card and merchant services organisation, which employs over 3,500 people across Europe. He has held the position of SVP and head of American Express commercial card since 2002, and has worked within the corporate services division of the company since 1994. In his most recent role, Crotty was responsible for the rapid expansion of the company’s SME customer base, and has signed a number of high profile co-brand partnerships, including associations with Deutsche Bank, KLM, Air France and TQ3. Brendan Walsh takes over James Crotty’s previous role. In his new role Walsh will be responsible for growing the company’s corporate card, meeting card and corporate purchasing solutions businesses across EMEA and will oversee all aspects of the business, from managing American Express’ Corporate Card partnerships with airlines and travel agents across Europe, through to overseeing sales, relationship management and marketing.
The annual BNP Paribas Cash Management University kicked off on Thursday morning with treasury professionals congregating in Paris from across Europe.
APIs may be a solution to MT940 challenges, says Karen Fagan, treasury operation manager, for British television company, ITV.
Kicking off the first day of the Singapore Fintech Festival, issues with cryptocurrencies were addressed by MIT media labs director, Joi Ito, and panels of technology leaders discussed how they’re using data analytics.
Sibos 2017 day two highlights: Brexit and banking, and why ‘data is the new oil’ in financial services
How nation first politics can impact global financial organisations It’s clear that data and regulation are the two key topics that are ... read more