S1 Corporation is delivering a fully integrated call centre solution, S1 Enterprise Banking Call Centre, designed to enable banks to deepen their relationships with customers, improve customer loyalty, and increase revenue. S1 Enterprise Banking Call Centre replaces multiple applications on a customer service representative’s desktop with a single, easy-to-use application. The system’s comprehensive design can significantly improve workflow for customer requests, reduce customer wait times, improve consistency in data capture, and reduce employee training time.
A report by broking group Marsh examines the repercussions from the administration of the South Korean company, which filed for bankruptcy protection at the end of August.
Global research by C2FO suggests that smaller businesses are less concerned with the repercussions of Brexit and the upcoming US presidential election.
A squeeze on skilled talent means it now takes an average of seven weeks to fill open permanent roles in finance in the UK according to new research from financial services recruitment firm Robert Half.
Early-stage merger and acquisition deals in Asia-Pacific show nearly 10% year-on-year growth in recent months.