Pegasystems has launched an updated version of its Smart Investigate software. The new version now automates investigation and exception processing for wholesale banks with greater intelligence and flexibility, enabling banks to cut costs by processing more transactions automatically and reducing manual costs and errors. The application can serve departments throughout the wholesale bank, including payments, treasury, securities, nostro reconciliation and other areas, allowing banks to utilise one solution across business lines. The product offers gains in operational efficiency and productivity, reducing the cost of processing an investigation by an average of 60 per cent, says Pegasystems.
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