Lombard International Assurance (Lombard) has selected SmartStream TLM Reconciliations & Investigations to manage its anticipated transaction volumes, so as to avoid employing further operational staff. Paul Casey, Manager Fund Accounting at Lombard, said: ‘Automating our reconciliations process is the first step in implementing a complete STP architecture within the organization. The wealth management market has seen considerable growth in the past 18 months and in order to continue to deliver a high level of customer service to our clients we have been investing in our core business processes. Moving from a manual to an automated reconciliations process is the first part of this long term plan.’
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