Portals Now ‘Indispensable’ Aid to Broker/Dealers

In just four years, broker/dealer portals have evolved from immature distribution channels to indispensable tools for the delivery of core competencies and new business opportunities, according to research by TowerGroup. The organisation estimated that broker/dealers have already spent $2.5 billion (since 2000) on portal infrastructure and will continue to invest in distributing innovative services through multiple channels. As buy-side clients seek to rationalize and concentrate the current multitude of desktop applications, the pressure is intensifying to provide services that integrate better into the workflow and make more intelligent use of the information available, said TowerGroup. Filters, customization and simple rules alone will not harness the glut of information available. It will require the incorporation of new levels of point-in-time context, analytics and behavior-based intelligence, added the company.


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