Lucent Technologies Signs Outsourcing Agreement With Equitant

US-based telecoms firm Lucent Technologies has agreed to outsource the order-to-cash processes of its Europe, Middle East, & Africa (EMEA) businesses to Equitant. Under the multi-year deal, Equitant will assume responsibility for the people, processes, and technology that drive key back-office processes at Lucent. Lucent CFO & Vice President of EMEA, Len Rinaldi, said, ‘In terms of the big picture, it is precisely steps such as those we have taken with Equitant that will help increase the company’s focus on our core business, while simultaneously improving important aspects of our operations and how we serve our customers. In fact, the results we are seeing already demonstrate that we are successfully partnering with Equitant to maximize the efficiency and effectiveness of our A/R processes.’


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